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Brilliant Earth Filter Tutorial


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BRILLIANT EARTH Filter Tutorial: Desktop ONly

Since the filters for Brilliant Earth were so complex and their customers weren’t always experienced diamond purchasers,, the business wanted to create a tutorial overlay on the experience to help the customer understand what their options are when they’re on the filters. This was a desktop-focused experience since desktop gets a majority of the users over mobile.

Functionality:

  • Create a tutorial for customers to understand how to utilize the filters

  • Allow the customer to exit the tutorial if they already know how to use them

  • Only display this experience once to the customer in a 30-day period so it doesn’t interrupt a frequent shopper experience

  • Focus on desktop since majority of traffic is through the desktop experience

 

Desktop
LEFT: Beginning screen of tutorial | RIGHT: end screen of tutorial

VIEW DESKTOP PROTOTYPE
(OPENS ADOBE XD EXPERIENCE IN NEW TAB)